Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming opportunities, it's important to approach them responsibly and with realistic expectations.
Always gamble within your means and only with money you can afford to lose.
Age Verification
In Australia, you must be 18 years of age or older to participate in online gaming. We are committed to protecting minors and strictly enforce age verification procedures.
If you are under 18, please do not use our services. If you are aware of a minor accessing gaming sites, please contact the relevant authorities or support organizations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essentials (rent, bills, food, medications)
- Hiding or lying about the amount of time or money spent gaming
- Experiencing mood swings or irritability when unable to gamble
- Neglecting family, friends, work, or personal responsibilities
- Borrowing money or accumulating debt to fund gaming activities
- Experiencing sleep disruption or anxiety related to gaming
- Unsuccessful attempts to reduce or control gaming
- Using gaming as an escape from problems or negative emotions
- Requiring larger amounts of money to achieve the same level of excitement
If you recognize any of these signs in yourself or someone else, seeking help is important and encouraged.
Self-Help Tools & Safer Gaming Features
Rocket Casino provides responsible gaming tools to help you maintain control:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Restrict the amount you're willing to lose in a specified timeframe
- Reality Checks: Receive regular reminders during play sessions to help you stay aware of time and money spent
- Session Time Limits: Set maximum duration for gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account when needed
- Account Pause: Take a break from gaming for a set period
We encourage you to use these tools as part of your responsible gaming strategy. Contact our support team if you need assistance setting up any of these features.
Support Organizations & Resources
If you are struggling with problem gambling, help is available. The following organizations provide confidential support and resources:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counseling and support for Australians affected by gambling problems
- Lifeline Australia: 13 11 14 (24/7) — Crisis support and suicide prevention services
United Kingdom
- GamCare: www.gamcare.org.uk — Free support, information, and counseling for problem gamblers
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Evidence-based information and resources for responsible gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Information, referrals, and the National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Provides information and support for problem gambling in Germany
All of these services are confidential and free or low-cost.
If You Need Help
Please reach out today. There is no shame in seeking support. Problem gambling is a recognized issue, and help is available to you or anyone you know who may be struggling.
Contact one of the organizations above or speak with your doctor, counselor, or trusted friend or family member. Taking action early can make a significant difference.
Your wellbeing is important to us.
Our Commitment
Rocket Casino is committed to providing a safe and responsible gaming environment. We comply with all applicable Australian gaming regulations and actively promote responsible gaming practices. If you have concerns about your gaming or need assistance, our customer support team is available to help.